On-Call Maintenance Specialist, School Of Programming - Contract Role (India)

The role

Contractors focus on content quality, clarity, correctness, and technical updates for programming courses. They analyze course performance and update written content, code examples, and technical workflows.

What you will do

• Analyze course performance, lesson ratings, and learner feedback to identify content needing updates.
• Review and prioritize student feedback at scale.
• Update written content, code examples, screenshots, and demonstrations.
• Refresh instructions and workflows for various programming languages and frameworks.
• Update outdated starter code, dependencies, and package versions.
• Migrate workspaces and exercises to newer runtime environments.
• Fix broken code templates, build failures, environment issues, or incorrect instructions.
• Patch dockerized workspace images using Udacity’s Studio tool.
• Reproduce and resolve bugs reported by students in labs and exercises.
• Create, update, and optimize Docker images for programming courses.

Required qualifications

• 2+ years of professional experience in JavaScript/TypeScript or Python
• Solid understanding of web dev frameworks (React, Next.js, Express, Flask, etc.)
• Ability to debug real-world codebases and student submissions
• Experience with Git/GitHub
• Strong troubleshooting and issue reproduction skills
• Ability to write clear, world-class instructional documentation
• Familiarity with Docker-based development environments
• Understanding of modern build systems and package managers

Nice to have

• Android Developer Certification or equivalent
• Apple Developer ecosystem familiarity
• Experience with testing frameworks (Jest, PyTest, Mocha, XCTest, etc.)

About the company

Udacity is an Accenture company that offers an online learning platform for technical training in fields like Artificial Intelligence and Machine Learning.