Udacity
School of Product Management - Accelerator Mentor
Remote. Posted 12 months ago
The role
Accelerator mentors provide technical support to learners in their Nanodegree journey. You will meet virtually on a weekly basis with students for 1:1 sessions, activities, and deep dive sessions.
What you will do
- Provide technical support for students daily over an online community forum
- Answer questions around course content over the forum
- Facilitate content for students who get stuck in learning
- Participate in organizing community activities like online webinars, technical quizzes, and technical challenges
- Share interesting extracurricular information and useful resources
- Attend regular online meetings or office hours with Udacity representatives
- Be responsive over close groups and discussions with Udacity representatives
- Encourage engagement through discussions, webinars, and technical activities
- Redirect learners to appropriate support channels
- Escalate issues to the Mentor Operations team when needed
Required qualifications
- Fluency in English both written and spoken
- 4+ years of working experience related to Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and rete
- Experience teaching technical concepts and public speaking
- Experience organizing technical talks, or webinars
- Positive character, trusted by the students, creating emotional ties in the group
- Existing tech network and experience in technical conversations & discussions
- Flexibility at their current job to take this challenge part-time as an external contractor
Nice to have
- Graduate from a Udacity Nanodegree Program
Benefits
- Earn additional income working from the comfort of your own home
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies
Before you apply
- Applicants in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
- Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration
About the company
Udacity is an Accenture company on a mission of forging futures in tech through radical talent transformation in digital technologies. They offer an online learning platform for corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more.