Manager, Business Development

The role

The Manager, Business Development drives employer demand and graduate placement outcomes. You will coach and develop a team of Business Development Advisors to build employer relationships and execute territory strategies.

What you will do

• Ensure BDAs execute effective employer outreach and business cultivation.
• Monitor and coach team performance to achieve departmental goals.
• Design, evaluate, and optimize assigned territories.
• Use market insights and CRM data to strengthen partnerships.
• Oversee proactive employer outreach and lead management.
• Conduct regular coaching sessions, call reviews, and pipeline inspections.
• Handle manager-level customer service and escalations.
• Foster a culture of accountability, wellness, and performance.
• Follow all applicable state and federal compliance requirements.
• Perform other duties as assigned.

Required qualifications

• Associate degree or equivalent work experience.
• Experience in business-to-business sales, business development, staffing, employment services, employer relations, career services, workforce development, or another related field.
• Experience managing, coaching, or mentoring, individuals or teams.
• Ability to drive results through outbound activity, relationship development, follow-up discipline, and performance accountability.
• Strong interpersonal communication, presentation, relationship-building, and influence skills.
• Ability to use data, reporting, CRM notes, and pipeline information to monitor performance.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Microsoft Teams.
• Familiarity with CRM systems or lead management systems.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.

Nice to have

• Any degree or equivalent experience.
• 3+ years of experience in business-to-business sales, business development, staffing, employment services, employer relations, career services, workforce development, or another related field.
• Experience leading teams and/or managing people in a production-based environment.
• Experience managing outbound activity, sales pipelines, employer accounts, territories, or business development performance.
• Experience developing and maintaining constructive and cooperative working relationships with employers, internal partners, and cross-functional stakeholders.
• Advanced proficiency in coaching, performance management, pipeline inspection, CRM documentation, and results-driven execution.
• Project management
• Complex problem-solving
• Time management
• Influence, sound judgment, adaptability, resilience, and empathy

Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Before you apply

• Must be at least 18 years of age for 401k eligibility.

About the company

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida, it offers online programs and hands-on training at its Clearwater, Florida campus.