Customer Service Representative

About the job

OVERVIEW It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility. JOB RESPONSIBILITIES: - Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of…