Understood
Director, Product Management
New York, NY. Posted 2 months ago
The role
This role sets the product direction for how artificial intelligence intersects with user lives. You will lead the strategy, definition, and execution of AI-based consumer products while managing and developing a team of product managers.
What you will do
- Define and own the strategy and roadmap for the AI-enabled platform
- Own the strategy and execution of the flagship consumer-facing AI-chat
- Lead and inspire a team of product managers
- Make decisions about talent, resourcing, and work allocation
- Design products that handle the non-deterministic nature of AI
- Design mechanisms for continuous model improvement
- Build cross-functional partnerships with Design, UX Research, Engineering, and other teams
- Refine and own KPIs for AI performance and consumer outcomes
- Advocate for the product, team, and values
Required qualifications
- 10+ years of product management experience in consumer-facing technology
- 3+ years leading a team or area of the business in a fast-moving or complex environment
- 3+ years of experience managing product managers and multiple direct reports
- Experience owning team-level priorities, hiring, resourcing, and team budget
- Experience building and shipping AI/ML-driven consumer products
- Strong technical fluency in machine learning and generative AI
- Commitment to Understood’s mission
Nice to have
- Experience in health tech, behavioral health, wellbeing or education products
- Experience using modern AI frameworks and APIs to explore and test product concepts
Benefits
- Comprehensive benefits package that supports wellness for team members and their families
Before you apply
- Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions
About the company
Understood is a nonprofit helping millions of people navigate the realities of neurodivergence. They translate knowledge about ADHD, dyslexia, and dyscalculia into guidance, tools, and community support.