Staff Product Designer

The role

A Staff Product Designer will synthesize research and user behavior to design digital experiences for people who learn and think differently. The role involves using systems thinking to create scalable patterns and applying AI to the design process.

What you will do

• Synthesize research, user behavior, subject matter expertise, and business needs into product opportunities.
• Design digital experiences that respond to different users, needs, subject areas, and content types.
• Create experiences that reduce unnecessary cognitive demands while preserving user agency.
• Identify what should be unique, reused, standardized, or systematized to create scalable experiences.
• Move from early concepts through detailed interaction design to launch using prototypes.
• Apply AI throughout the product design process to increase quality and speed.
• Use facilitation, systems, and storytelling to move projects from ambiguity to decisions.
• Strengthen design quality and identify reusable patterns.
• Partner across teams to frame complex problems and navigate tradeoffs.
• Own design decisions within projects and workstreams.

Required qualifications

• 7+ years of experience in product design or similar roles.
• Experience owning complex projects or workstreams end-to-end.
• Experience mentoring junior designers.
• Experience partnering with other teams and functions and building trust with senior stakeholders.
• Deep product design expertise with strong systems thinking.
• Experience translating team priorities into plans and owning specific workstreams.
• Experience planning and running projects, setting milestones, and managing risk.
• Experience using research and data to develop insights and make decisions.
• Experience communicating clearly with teammates, managers, senior leaders, and cross-functional partners.
• Experience leading working sessions and presenting work to leadership.
• Experience applying AI to improve the quality and velocity of product design work.
• Commitment to Understood’s mission and to creating accessible, trustworthy products for people who learn and think differently.

Nice to have

• Experience applying Universal Design, accessibility, or inclusive design principles.
• Experience applying principles from behavioral science, learning design, coaching, or related fields to product design.
• Experience designing across different interaction models, such as guides, tools, conversational experiences, immersive experiences, or AI-powered products.

Benefits

• Comprehensive benefits package that supports wellness for team members and their families.

Before you apply

• Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions.

About the company

Understood is a nonprofit helping millions of people navigate the realities of neurodivergence. They translate knowledge about ADHD, dyslexia, and dyscalculia into guidance, tools, and community support.