Director of Technology Enablement

The role

This leader owns the full spectrum of how technology serves the organization. You will lead an IT function, drive technology adoption and innovation, and use AI to redesign workflows and improve how people work.

What you will do

• Act as a technology evangelist to find ways teams can work better with existing tools
• Champion Claude and AI across the organization to redesign workflows
• Drive adoption and internal integration of new tool rollouts
• Design and automate workflows across the organization
• Lead and develop a small IT team
• Own the hardware lifecycle including laptops, access points, and AV equipment
• Own the employee support tier structure, MDM tools, vendor management, and compliance infrastructure
• Overhaul the IT queue
• Centralize knowledge in Jira and run cross-functional working groups
• Partner on new technology rollouts and lead workshops

Required qualifications

• 10+ years of experience in technology, IT, or digital transformation roles
• 3+ years leading a team in a fast-moving or complex environment
• Experience managing multiple direct reports, hiring, and resourcing decisions
• Experience owning team-level priorities and team budgets
• Experience communicating with leadership and executive leadership teams
• Hands-on technical experience setting up, configuring, and running systems
• Experience with project management and setting clear milestones
• Experience using data and analytics to shape strategy
• Hands-on fluency with AI and modern productivity tools, including building AI workflows and automations

Nice to have

• Experience leading device management and identity platform work, such as MDM rollouts and SSO migrations
• Experience standing up shared taxonomies and work-tracking systems (e.g., Jira) across an organization
• Personal connection to the mission or understanding of neurodiversity, learning differences, education, or related spaces

Benefits

• Comprehensive benefits package that supports wellness for team members and their families

Before you apply

• Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions

About the company

Understood is a nonprofit helping millions of people navigate the realities of neurodivergence. They translate knowledge about ADHD, dyslexia, and dyscalculia into guidance, tools, and community support.