Personal Injury Virtual Assistant

The role

The Personal Injury Case Manager will participate in all aspects of the pre-litigation personal injury practice. This includes opening claims, obtaining evidence, medical records, and bills, and assisting clients with treatment and property damage claims.

What you will do

• Maintain communication with clients and provide case updates promptly
• Monitor and maintain client treatment portfolio
• Obtaining evidence, documents, medical records and medical bills related to our clients' case
• Assisting clients with their property damage claims
• Manage attorney schedule efficiently
• Organize and maintain electronic case files within the company's software/case management system

Required qualifications

• At least 1 year of Personal Injury experience as a Case Manager in Personal Injury
• Bilingual (English/Spanish) required
• Experience with Case Management Software
• Great interpersonal skills, extending patience when working with individuals, and proactivity when issues arise
• Ability to maintain several responsibilities at once and time-management skills, prioritizing high and low-level demands adequately
• Excellent customer service attitude in fast-paced environments

About the company

The United Firm | La Liga Defensora, APC is an equal employment opportunity employer. They are dedicated to providing an inclusive, open, and diverse work environment.