Unitedfirm
BDC Sales Representative (Legal Sales)
Austin, TX. Posted 8 days ago
The role
The BDC Sales Representative will be the first point of contact with prospective clients. You will screen leads and obtain case details to help the firm determine if a case should be retained.
What you will do
- Screen telephone calls before scheduling an attorney-client consultation
- Persistently monitor all potential new client inquiries
- Immediately contact every potential client and establish relationship with client
- Update logs and reporting systems to reflect status of all potential new clients
- Conduct potential new client interviews with genuine empathy and compassion
- Schedule appointments for potential clients
- Take accurate notes during the attorney-client initial consultation
- Collaborate with our attorneys to complete the initial consultation process
- Assist attorneys with administrative tasks related to opening new cases and maintaining databases
- Follow instructions from the supervising attorney and perform accordingly
Required qualifications
- Bilingual (English/Spanish) with full proficiency
- Minimum 3 years of sales experience
- Strong background with performance-based metrics
- Resourceful and motivated to solve issues as they arise
- Strong attention to detail
- Proven track record to meet goals and deadlines
- Must be able to work weekends
Nice to have
- customer service experience
- Case Management software experience
Benefits
- medical, dental, and vision insurance
- attractive compensation package
- paid parking
- paid time off
About the company
The United Firm | La Liga Defensora, APC is an equal employment opportunity employer. You will have the opportunity to advance your career while learning alongside a team of professionals within the legal industry.