Business Supervisor

The role

The Business Supervisor acts as the day-to-day client partnership lead for the Eli Lilly business. This person manages client communication, translates business needs into direction for internal teams, and ensures alignment between client goals and agency recommendations.

What you will do

• Own day-to-day client relationships and communication across assigned workstreams.
• Lead routine client meetings, status calls, working sessions, and follow-up communications.
• Translate client needs, feedback, and business objectives into clear direction for internal teams.
• Partner with Strategy, Context, Creative, and Business Directors to develop and refine creative briefs.
• Prepare clients for presentations and key decision-making moments.
• Support creative development by ensuring work remains aligned to client objectives and regulatory guidance.
• Proactively identify risks, ambiguities, or changing client needs.
• Mentor junior Business Leadership team members.
• Partner with Program Management to ensure alignment between client expectations and delivery plans.
• Support scope definition by helping clarify client objectives and priorities.

Required qualifications

• 4+ years of experience in advertising, marketing, consulting, or related client leadership roles.
• Demonstrated ability to build trusted client relationships and manage day-to-day business communications.
• Strong strategic thinking and problem-solving skills.
• Excellent written, verbal, and presentation communication skills.
• Experience collaborating with cross-functional teams including Strategy, Creative, Production, Context, and Program Management.
• Ability to balance multiple priorities while maintaining exceptional organization and attention to detail.
• Experience mentoring junior team members and contributing to a collaborative team culture.
• Strong understanding of integrated marketing, creative development, and client service best practices.

Nice to have

• Bachelor's degree in marketing, business, or a related field
• Experience supporting healthcare, pharmaceutical, or other regulated brands

Benefits

• bonus
• stock options
• 401(k) match

About the company

UnitedMasters, Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. It is a creative solutions company that helps brands harness the power of culture to solve challenges.