Associate Account Supervisor, Strategic Communications

The role

You will lead day-to-day management of strategic communications engagements for healthcare organizations. You will develop omnichannel communication plans and manage client relationships to protect and strengthen reputations.

What you will do

• Lead day-to-day management of client accounts.
• Coordinate between client stakeholders and internal agency teams.
• Create and manage project management materials and status tracking.
• Support vendor management for database development, research, and call center services.
• Identify opportunities to expand scope of work with existing clients.
• Serve as the primary point of contact for key client stakeholders.
• Create comprehensive communication plans using owned, earned, shared and paid media.
• Develop strategic messaging and materials to execute approved strategies.
• Write message platforms, communication drafts, and creative briefs.
• Participate in cross-functional teams to execute integrated strategies.

Required qualifications

• 3-5 years of experience in healthcare strategy or communications.
• Experience developing and executing integrated communications strategies across earned, owned, shared, and paid channels.
• Strong writing and editing skills.
• Experience creating message platforms, communication plans, creative briefs, presentations, and client-facing materials.
• Track record of managing healthcare client relationships and providing strategic counsel.
• Ability to translate complex healthcare, audience, and market information into actionable recommendations.
• Experience using media monitoring and PR platforms such as Cision and Meltwater.
• Understanding of managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships.
• Ability to analyze campaign data and performance metrics.
• Intermediate Excel skills.
• Strong presentation skills.

Nice to have

• Experience within a consulting firm, agency, or other client-service environment.

Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka- unlimited)
• Paid Parental Leave
• Employee Assistance Program

About the company

Unlock Health is a full-service marketing communication agency built for healthcare. It is integrated with a managed care consultancy to align brand, marketing, technology, and revenue strategy.