Senior Learning Experience Designer

The role

You will partner with business leaders and HR teams to diagnose performance gaps and design modern digital-first learning solutions. You will own programs from initial diagnosis through delivery and continuous improvement while building skills-based talent approaches.

What you will do

• Partner with business leaders and HR to diagnose performance gaps
• Conduct needs analyses using performance data and stakeholder interviews
• Design and build learning experiences across multiple modalities
• Develop content and assets including facilitator guides and multimedia
• Contribute to the design and upkeep of the organization's skills taxonomy
• Build skill-based learning pathways and academies
• Serve as a functional owner for the learning ecosystem
• Evaluate and operationalize AI-enabled learning capability
• Design and deliver AI literacy and fluency enablement
• Define success measures and report outcomes to stakeholders

Required qualifications

• 5-8+ years of experience in learning and development, instructional design, organizational development, talent enablement, or a related field
• A portfolio demonstrating instructional design expertise across multiple formats
• Fluency in methodologies such as ADDIE, SAM, backward design, or design thinking
• Hands-on experience administering an LMS or LXP
• Experience using tools such as Articulate 360, Rise, Camtasia, Synthesia, Vyond, or Captivate
• Practical experience applying AI to content development, personalization, assessment, or analysis
• Strong facilitation, consulting, and stakeholder-management skills
• Experience measuring learning impact using data
• Excellent communication skills
• A bachelor's degree in a related field or equivalent professional experience

Nice to have

• Experience with skills taxonomies, skills-based talent models, or leadership and manager development programs
• Familiarity with learning analytics, xAPI, skills inference, or talent intelligence platforms
• Experience in a matrixed, multi-site, or rapidly changing organization
• Exposure to change management practices such as Prosci or ADKAR
• A relevant master's degree or certification, such as ATD CPTD, CPLP, Prosci, coaching, or platform-specific credentials

About the company

Unlock Health is a full-service marketing communication agency for healthcare, integrated with a managed care consultancy. They help healthcare organizations align brand, marketing, technology, and revenue strategy.