Consulting Communications Manager

The role

You will own strategic communications engagements and serve as a trusted advisor to healthcare clients. You will set the direction for integrated campaigns, oversee teams, and mentor junior team members.

What you will do

• Serve as a trusted advisor and primary point of contact for key client stakeholders.
• Translate client priorities and complex healthcare challenges into integrated communications strategies.
• Lead client meetings and present strategic recommendations and performance insights.
• Oversee account operations including scopes, budgets, timelines, staffing, and deliverables.
• Develop audience strategies, narrative frameworks, message platforms, and campaign assets.
• Lead cross-functional teams across communications, creative, media, digital, analytics, finance, and revenue cycle.
• Delegate assignments, review deliverables, and support the development of junior team members.
• Monitor healthcare trends, regulatory developments, media coverage, and managed care activity.
• Establish campaign objectives and performance measures to evaluate results.
• Identify opportunities to expand client relationships and contribute to new business efforts.

Required qualifications

• 5-7 years of experience in healthcare communications, marketing, or strategy.
• Experience leading integrated communications strategies across earned, owned, shared, and paid channels.
• Track record of managing healthcare client relationships and advising senior stakeholders.
• Strong writing, editing, presentation, and facilitation skills.
• Experience developing communications plans, message platforms, executive materials, and client-facing presentations.
• Ability to lead cross-functional teams, manage multiple scopes and priorities, and coach junior team members.
• Experience using campaign data, performance metrics, and market insights to evaluate results and guide strategy.

Nice to have

• Experience within an agency, consulting firm, or other client-service environment.
• Intermediate Excel skills.
• Knowledge of managed care, healthcare reimbursement, regulatory developments, and payer-provider relationships.
• Experience with Cision or Meltwater.

Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka, unlimited)
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program

About the company

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare. It is integrated with a managed care consultancy with deep revenue strategy expertise.