(Sr.) People Operations Associate

The role

This person will support the full employee lifecycle for a fast-growing team across all 50 states. They will handle onboarding, leave, compliance, and HRIS tasks while reporting to the People Operations Manager.

What you will do

• Be the first point of contact for People Ops questions on leave, payroll, and policies.
• Work the ticket queue and troubleshoot issues.
• Run end-to-end onboarding and off-boarding including data entry and paperwork.
• Administer FMLA, parental bonding, personal, and disability/accommodation leaves.
• Keep employee records accurate and process role and reporting changes in HRIS.
• Pull reports and work with government agencies to meet compliance deadlines.
• Take full ownership of recurring workflows and streamline them.
• Handle sensitive employee information with care and confidentiality.
• Take on elevated work like policy creation and performance review administration over time.

Required qualifications

• 2+ years of experience as a People Ops generalist
• Hands-on experience with onboarding and off-boarding
• Hands-on experience with leave administration including a basic understanding of FMLA
• Hands-on experience with HRIS tools
• Working knowledge of employment laws and regulations
• Self-starter with strong ownership and follow-through
• Organized and detail-oriented
• High EQ and sound judgment
• Ability to handle sensitive information with discretion
• Clear and empathetic communication

Nice to have

• Experience in a high-growth startup
• Experience across multiple states
• Health-tech experience
• ADP experience
• Leave vendor experience (e.g., Sparrow)
• SHRM certification

About the company

Nourish is a dietitian-led metabolic health clinic and AI-native digital health system. They aim to improve people's health by making it easy to live a healthy lifestyle.