Senior Product Manager, Decisioning & Automation

The role

You will own the strategy and execution of the underwriting and verification experience for the Home Lending team. You will partner with engineering, risk, ML, capital, and compliance to expand borrower eligibility and increase automation for HELOCs.

What you will do

• Own the strategy and roadmap for the decisioning and verification experience
• Translate risk, capital, compliance, and borrower-experience needs into priorities and launch plans
• Collaborate with Capital, Compliance, Risk, and ML to expand underwriting guidelines
• Lead delivery of expanded borrower segments
• Define and evolve backend logic for underwriting and decisioning
• Balance accuracy with friction in risk tradeoffs
• Increase automation and instant approvals in the HELOC underwriting process using new data or ML

Required qualifications

• 5+ years of product management experience on fast-moving, customer-obsessed teams
• Ability to drive business outcomes through quantitative metrics and qualitative insight
• Experience authoring and executing multi-quarter roadmaps
• Analytical problem solver with clear, concise, and persuasive communication skills
• Ownership and growth mindset
• Stellar communication and collaboration skills

Nice to have

• Experience designing complex backend systems that drive direct business results
• Experience partnering closely with Machine Learning teams

Benefits

• Base pay, bonus opportunities, and annual equity grants that vest quarterly
• 401(k) or Group Retirement Savings Plan with company match of $2 for every $1 contributed, up to $15,000 annually
• Employee Stock Purchase Plan (ESPP) for eligible US employees
• Medical, dental, vision, and wellness resources
• Supplemental health coverage for Canada
• Health Savings Account contributions for eligible US plans
• Life insurance and disability coverage
• Paid time off, sick leave, and company holidays
• Paid family and parental leave
• Family-centered benefits for fertility, parenthood, and caregiving
• Employee Assistance Program (EAP)
• Financial wellness resources and financial concierge service (US Only)

Before you apply

• For roles based in Canada, the company is not currently able to hire in Quebec

About the company

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is digital-first with employees located in over 80 cities across the US and Canada.