Senior Underwriting Manager, Home Lending

The role

You will lead and develop a team of mortgage underwriting professionals. You will serve as a subject matter expert to ensure credit decisions align with policy, investor requirements, and regulatory requirements.

What you will do

• Lead, coach, and develop a high-performing team of mortgage underwriting professionals.
• Serve as a subject matter expert on residential mortgage underwriting.
• Ensure underwriting decisions follow credit policy, investor guidelines, and regulatory requirements.
• Partner with Credit Strategy to interpret and operationalize credit policy.
• Monitor underwriting performance, quality results, and exception trends.
• Establish escalation and decision-making practices for complex loan scenarios.
• Partner with Product and Engineering to improve underwriting workflows and tools.
• Collaborate with Risk, Compliance, and Operations on business decisions.
• Develop underwriting talent through coaching and training.

Required qualifications

• 7+ years of residential mortgage underwriting experience, including experience underwriting complex borrower scenarios.
• 3+ years of people leadership experience managing mortgage underwriters or underwriting teams.
• Demonstrated experience evaluating borrower income, assets, credit, collateral, and debt-to-income calculations.
• Experience applying conventional mortgage underwriting guidelines and credit policies to loan decisions, complex scenarios, and exceptions.
• Experience interpreting and implementing changes to mortgage credit policies, investor guidelines, or underwriting requirements.
• Experience partnering with Credit, Risk, Compliance, or other stakeholders within a regulated mortgage lending environment.

Nice to have

• Deep knowledge of the end-to-end residential mortgage origination lifecycle, including processing, underwriting, closing, and post-closing.
• Knowledge of agency, investor, and regulatory requirements applicable to residential mortgage underwriting.
• Experience underwriting home equity products, including HELOCs.
• Experience using underwriting quality, performance, and exception data to identify trends and improve decision-making.
• Experience partnering with Product and Engineering teams to improve underwriting workflows, decisioning tools, or lending technology.
• Ability to translate complex credit policies and guidelines into clear guidance for underwriting teams.
• Experience leading underwriting teams through significant credit policy, product, or technology changes.

Benefits

• Base pay, bonus opportunities, and annual equity grants that vest quarterly
• 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
• Employee Stock Purchase Plan (ESPP) for eligible employees (US only)
• Medical, dental, vision, and wellness resources
• Health Savings Account contributions for eligible plans (US only)
• Life insurance and disability coverage
• Paid time off, sick leave, and company holidays
• Paid family and parental leave
• Family-centered benefits for fertility, parenthood, and caregiving
• Employee Assistance Program (EAP)
• Financial wellness resources and financial concierge service (US Only)
• Annual wellness allowance

Before you apply

• For roles based in Canada, Upstart is not currently able to hire in Quebec.

About the company

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is digital-first and aims to reduce the cost and complexity of borrowing for all Americans.