Director of Product, Machine Learning & Decisioning Platforms

The role

This role leads the product strategy and team responsible for platforms powering credit decisioning and machine learning capabilities. You will manage a team of product managers and partner with engineering and machine learning leaders to evolve systems for pricing, underwriting, and model deployment.

What you will do

• Lead, coach, and develop a team of product managers.
• Define the product strategy and roadmap for credit decisioning and machine learning platforms.
• Partner with engineering and machine learning leaders to improve model development, deployment, and monitoring.
• Evolve underwriting and decisioning systems.
• Identify and validate machine learning opportunities through MVPs.
• Create scalable processes for evaluating and integrating data vendors.
• Balance near-term execution with long-term platform investment.
• Build alignment across teams to incorporate machine learning into product strategy.

Required qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• 8+ years of product management experience, including experience leading technical or platform products.
• Experience managing and developing product managers, ideally across multiple interconnected teams.
• Strong technical fluency and experience partnering with engineering, machine learning, and data science teams.
• Demonstrated ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services.
• A track record of building strong teams and raising the quality of product management practices.

Nice to have

• Experience as a data scientist, machine learning engineer, or other machine learning individual contributor.
• Experience with model lifecycle management, decisioning systems, experimentation, optimization, or real-time inference platforms.
• Experience building or scaling online financial products, particularly in consumer lending or credit.

Benefits

• Base pay, bonus opportunities, and annual equity grants that vest quarterly
• 401(k) or Group Retirement Savings Plan with company match of $2 for every $1 contributed, up to $15,000 annually
• Employee Stock Purchase Plan (ESPP) for eligible employees (US only)
• Medical, dental, vision, and wellness resources (US) or supplemental health coverage (Canada)
• Health Savings Account contributions (US only)
• Life insurance and disability coverage
• Paid time off, sick leave, and company holidays
• Paid family and parental leave
• Family-centered benefits for fertility, parenthood, and caregiving
• Employee Assistance Program (EAP)
• Financial wellness resources and financial concierge service (US only)
• Annual wellness allowance

Before you apply

• For roles based in Canada, the company is not currently able to hire in Quebec.

About the company

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is digital-first with employees located in over 80 cities across the US and Canada.