Senior Dealer Relationship Manager (West Coast)

The role

You will serve as the main point of contact for dealers in the West market to drive retail growth and onboard new partners. You will act as a consultant and strategist while bringing dealer feedback to product and engineering teams.

What you will do

• Build and grow market by meeting with dealership partners in person and virtually
• Lead hands-on onboarding and deliver training sessions for new dealer partners
• Serve as a trusted advisor to dealers by solving problems and answering questions
• Partner with cross-functional teams to support dealers
• Keep accurate records of dealer interactions in Salesforce or similar platforms
• Bring the voice of the dealer to product and engineering teams

Required qualifications

• 5+ years of experience as a Dealer Relationship Manager for an indirect auto finance lender
• Experience in indirect auto finance, F&I, and the dealer finance process
• Experience with Salesforce or a similar CRM/CSM platform
• Ability to analyze data and clearly communicate trends
• Ability to travel up to 50%+ within your market
• Must be based in California residing within a 20-mile radius of a major metro airport

Nice to have

• Experience in a startup or SaaS company
• Experience in a dealer-facing role at an auto fintech
• Bachelor’s degree in Sales, Communications, or a related field
• Knowledge of competitor rate sheets and program changes in the indirect auto finance space

Benefits

• Base pay, bonus opportunities, and annual equity grants
• 401(k) or Group Retirement Savings Plan with company match of $2 for every $1 up to $15,000 annually
• Employee Stock Purchase Plan (ESPP) for eligible US employees
• Medical, dental, vision, and wellness resources
• Health Savings Account contributions for eligible US plans
• Life insurance and disability coverage
• Paid time off, sick leave, and company holidays
• Paid family and parental leave
• Family-centered benefits for fertility, parenthood, and caregiving
• Employee Assistance Program (EAP)
• Financial wellness resources and financial concierge service (US Only)
• Annual wellness allowance

About the company

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is digital-first and aims to reduce the cost and complexity of borrowing for all Americans.