Sr. Analyst, Technology & Project Management (Reproductive Healthcare - Hybrid)

The role

The Sr. Analyst, Technology & Project Management will own end-to-end project management for DAT initiatives. This person will build workflow automations, support software and hardware administration, and assist with AI adoption efforts.

What you will do

• Own end-to-end project management for DAT initiatives including data migrations and IT operations improvements
• Manage scope, timelines, dependencies, and stakeholders using agile/Kanban methods
• Build and improve MVP workflow automations and solutions
• Translate staff pain points into documented, repeatable workflows
• Support software and hardware administration and asset lifecycle management
• Support Upstream's AI adoption efforts through pilots, education, and training
• Support selection, implementation, and administration of the SaaS application stack
• Help improve and automate helpdesk and support functions

Required qualifications

• Exceptional communication and interpersonal skills
• 4+ years of relevant experience across project management, data analysis/reporting, and technology/operations
• Demonstrated project management experience
• Hands-on experience doing data analysis and reporting, building dashboards and reports (Power BI, Google Sheets/Excel) and preparing and transforming data
• Ability to learn new systems and processes quickly
• Comfort with using AI tools
• AI Fluency & Tool Integration: Ability to identify and leverage generative AI tools
• AI Prompt Engineering & Critical Output Evaluation: Proficiency in crafting effective prompts and auditing AI-generated content
• Ethical AI Awareness: Foundational understanding of the ethical implications of AI
• Ability to remain focused, adaptable, and solution-oriented
• Comfortable and able to participate in an on-camera culture during meetings

Nice to have

• Bachelor’s degree in Business, Information Technology, Computer Science, Data/Analytics, Engineering, or a related field
• Relevant industry certifications
• Scripting (Python, Google Apps Script), SQL, or APIs
• Experience with ETL/ELT pipelines and data-warehouse tooling (e.g., Snowflake, Fivetran)
• Familiarity or experience with Salesforce
• Experience building workflow automations, AI agents, and other AI-based solutions
• Familiarity with SaaS administration and best practices
• Familiarity with enterprise AI platforms (Gemini, Claude, Cortex, etc.)
• Experience in a healthcare, nonprofit, or other mission-driven setting
• Awareness of information security and/or HIPAA concepts

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Long and short term disability
• 401K with a match
• Generous vacation
• Personal, sick and holiday time off
• Parental leave
• Professional development
• Fitness allowance
• Cell phone allowance

Before you apply

• Candidates may participate in up to three rounds of meetings by Zoom or in person
• Candidates may participate in a thought exercise/case study assignment

About the company

Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone. It is a venture philanthropy-backed nonprofit with a current annual budget of $50M+.