Director, Product Management

The role

The Director of Product Management will oversee the strategy, development, and delivery of two core products within the retail operations platform. This leader will manage a small team of Product Managers to drive operational efficiency and profitability for grocery retailers.

What you will do

• Define and execute long-term vision, product strategy, and unified roadmap across two core product lines.
• Lead, mentor, and scale a team of 1-2 PMs/POs.
• Establish product management best practices, frameworks, and success metrics.
• Align product priorities with company-wide strategic objectives and growth targets.
• Partner with Engineering and UX leadership for cross-functional collaboration.
• Oversee agile processes, backlog management, and release planning.
• Drive platform scalability and ensure compliance, usability, and data integrity.
• Engage with executive-level customer champions and retail operators.
• Synthesize insights from Sales, Revenue, and Customer Success teams.
• Champion AI-driven innovation and integration strategy.

Required qualifications

• 5-7+ years of total software product management experience in a SaaS or enterprise software environment.
• 2+ years of experience directly managing and developing full-time Product Managers.
• Prior ownership of multiple products or highly complex, multi-module enterprise software platforms.
• Mastery of agile methodologies, product discovery frameworks, and cross-functional leadership.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent practical experience).
• Strong working knowledge of enterprise SaaS architecture, modern API frameworks, and third-party integrations.
• Fluency with AI-enabled tools and designing AI-driven features.
• Ability to define analytics and success metrics.
• Exceptional storytelling and stakeholder management capabilities.

Nice to have

• Industry Vertical Domain knowledge in grocery retail tech, supply chain automation, inventory management, or food retail operations.
• Experience leading data-dense products that rely heavily on data science, machine learning models, or automated forecasting.

About the company

Upshop is a provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. The platform helps customers improve sales, reduce waste, and increase operational efficiency.