Upwork

Lead, Lifecycle Marketing - Growth & Acquisition

Toronto, Ontario, Canada. Posted 2 months ago

The role

This senior individual contributor will own high-impact lifecycle programs to close the new-client acquisition gap for SMB audiences. You will lead outbound prospecting, manage marketing operations, and translate performance signals into recommendations for leadership.

What you will do

  • Lead the outbound prospecting pilot end to end.
  • Build and manage the outbound tech stack hands-on.
  • Partner with sales and managed services to define lead quality.
  • Set up and maintain tracking and reporting.
  • Own and drive lifecycle marketing strategy across a portfolio of programs.
  • Set editorial and content direction across lifecycle marketing initiatives.
  • Translate program performance into decision-ready narratives for leadership.
  • Partner across product marketing, marketing technology, analytics, and creative.
  • Use data and AI-enabled tools to accelerate analysis and refine messaging.

Required qualifications

  • Several years of B2B lifecycle, outbound, account-based, or growth marketing experience.
  • Strong strategic judgment and structured thinking.
  • Hands-on marketing ops and data skills.
  • Working knowledge of B2B data and Salesforce CRM.
  • Experience with email sequencing and sales engagement tools.
  • Strong storytelling and influence skills.
  • Experience using AI tools to accelerate workflows.

Nice to have

  • UnifyGTM and Clay specifically
  • Experience with a modern customer engagement platform and CDP such as Braze and HighTouch
  • In-product notifications
  • Building programs that target SMB audiences

Benefits

  • Healthcare coverage for you and your family
  • RRSP/DPSP retirement plans
  • Mental health support
  • Wellness reimbursement program
  • Supplemental vacation
  • Employee Stock Purchase Plan

Before you apply

  • Qualified applicants may be contacted to review their resume in more detail.
  • Interviews may be recorded using BrightHire, an AI-enabled tool.

About the company

Upwork Inc. connects businesses with global, AI-enabled talent across every contingent work type. The Upwork family of companies includes the Upwork Marketplace and Lifted.

Lead, Lifecycle Marketing - Growth & Acquisition at Upwork | JobZoey