Upwork
Lead, Lifecycle Marketing - Growth & Acquisition
Toronto, Ontario, Canada. Posted 2 months ago
The role
This senior individual contributor will own high-impact lifecycle programs to close the new-client acquisition gap for SMB audiences. You will lead outbound prospecting, manage marketing operations, and translate performance signals into recommendations for leadership.
What you will do
- Lead the outbound prospecting pilot end to end.
- Build and manage the outbound tech stack hands-on.
- Partner with sales and managed services to define lead quality.
- Set up and maintain tracking and reporting.
- Own and drive lifecycle marketing strategy across a portfolio of programs.
- Set editorial and content direction across lifecycle marketing initiatives.
- Translate program performance into decision-ready narratives for leadership.
- Partner across product marketing, marketing technology, analytics, and creative.
- Use data and AI-enabled tools to accelerate analysis and refine messaging.
Required qualifications
- Several years of B2B lifecycle, outbound, account-based, or growth marketing experience.
- Strong strategic judgment and structured thinking.
- Hands-on marketing ops and data skills.
- Working knowledge of B2B data and Salesforce CRM.
- Experience with email sequencing and sales engagement tools.
- Strong storytelling and influence skills.
- Experience using AI tools to accelerate workflows.
Nice to have
- UnifyGTM and Clay specifically
- Experience with a modern customer engagement platform and CDP such as Braze and HighTouch
- In-product notifications
- Building programs that target SMB audiences
Benefits
- Healthcare coverage for you and your family
- RRSP/DPSP retirement plans
- Mental health support
- Wellness reimbursement program
- Supplemental vacation
- Employee Stock Purchase Plan
Before you apply
- Qualified applicants may be contacted to review their resume in more detail.
- Interviews may be recorded using BrightHire, an AI-enabled tool.
About the company
Upwork Inc. connects businesses with global, AI-enabled talent across every contingent work type. The Upwork family of companies includes the Upwork Marketplace and Lifted.