Office Manager

The role

The Office Manager oversees daily office operations to ensure efficiency, organization, and productivity. This person serves as the primary point of contact for agents, staff, vendors, and visitors.

What you will do

• Enter and maintain property listings and Home Warranty information
• Oversee daily office operations including policies, procedures, IT systems, phone systems, and office supplies
• Train and manage front desk and support staff
• Conduct new agent onboarding meetings and provide ongoing training
• Collaborate with Managing Brokers to support transactions
• Assist with preparation and review of monthly production and volume reports
• Prepare sales meeting presentations and coordinate meeting logistics
• Maintain accurate personnel and clerical records and update the office operations manual
• Utilize office software and systems to enhance productivity and workflow
• Maintain professional relationships with vendors and clients

Required qualifications

• 2-3 years of experience in customer service, training, office management, hospitality, or operations
• The ability to establish credibility with key agent decision-makers and influencers
• Great listening skills, connects well with others, and is empathetic to the customer's pain points
• A passion for creating community within a space
• Strong problem-solving and analytical skills
• Meticulous attention to detail, highly organized

Nice to have

• Previous experience in real estate is a plus

Benefits

• Incentive programs (which may include eligible cash, equity, or commissions)
• Paid vacation
• Holidays
• Sick time
• Parental leave
• Recharge leave
• Medical
• Tele-health
• Dental
• Vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)

About the company

Compass is a real estate company founded in 2012 with an end-to-end platform that empowers residential real estate agents. Their mission is to help everyone find their place in the world.