General Manager

The role

The General Manager is responsible for the overall operation of the assigned store. This includes managing people operations, sales, inventory, and the guest service experience.

What you will do

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors and maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates changes
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and holds employees to uniform standard

Required qualifications

• ServSafe Manager Food handlers license required
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Ability to multitask

Nice to have

• 2+ years of experience in a food retail management role preferred

Benefits

• Employee Scoop Card
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

About the company

Van Leeuwen Ice Cream started in a yellow truck in NYC in 2008. The company strives to ensure every scoop, store and employee feels and creates one community.