Multi-Unit General Manager

The role

The Multi-Unit General Manager oversees multiple New York City locations. This role includes managing people operations, sales, inventory, and the guest service experience.

What you will do

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors and maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and holds employees to uniform standard

Required qualifications

• NYC DOH Food handlers license required
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

Nice to have

• 3+ years of experience in a food retail management role preferred

Benefits

• Employee Scoop Card
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

About the company

Van Leeuwen Ice Cream started in a yellow truck on the streets of NYC in 2008. The company strives to ensure every scoop, store and employee feels and creates one community.