HHSM - Patient Access Representative

The role

This person will perform patient registration, admissions, and insurance-related tasks. They will also handle administrative functions such as scheduling, answering phones, and coordinating general requests.

What you will do

• Registers patients and performs registration-related functions.
• Obtains patient consents, authorizations, and financial paperwork.
• Collects co-payments as required.
• Answers telephone and other incoming communications.
• Resolves non-clinical questions.
• Performs documentation audits for medical necessity and plan of care.
• Schedules appointments for procedures and distributes patient reminders.
• Establishes files and scans medical records.
• Manages incoming office correspondence including mail, email, faxes, and telephone calls.
• Organizes and orders front desk supply inventory.

Required qualifications

• Customer service and clerical experience
• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements, access online forms and policies, and complete online benefits enrollment.
• Working knowledge of the English language, including reading, writing, and speaking English.

Benefits

• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Medical
• Dental
• Vision
• Tuition Assistance
• Existing Student Loan Repayment
• Specialty Certification Reimbursement
• Annual Supplemental Educational Funds
• Up to five weeks of Paid Time Off in the first year

About the company

Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides care to patients in Vail.