Shaw Cancer Center Referral and Scheduling Specialist

The role

The Referral and Scheduling Specialist is the primary point of contact for patients, Shaw Cancer Center providers, and referring providers. This person schedules patient appointments, testing, treatment, and procedures.

What you will do

• Works with providers and clinical staff to obtain complete orders and schedule appointments, testing, and procedures.
• Ensures procedure education and communicates clinic location and appointment information.
• Verifies patient demographics and insurance details to create encounters.
• Creates pre-registration accounts and verifies insurance eligibility and benefits.
• Completes new patient intake and coordinates scheduling of new referrals.
• Uses scheduling request lists to make outgoing calls to schedule patients.
• Documents contact attempts and selects dates for follow-up calls.
• Enters comments into EHR for tracking and communication.
• Answers incoming phone calls and documents them in the electronic medical record.
• Tracks schedule changes including cancellations, reschedules, add-ons, and transfers.

Required qualifications

• One year of medical office or clinical experience

Nice to have

• Bachelor's degree

Benefits

• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Medical
• Dental
• Vision
• Tuition Assistance
• Existing Student Loan Repayment
• Specialty Certification Reimbursement
• Annual Supplemental Educational Funds
• Up to five weeks in your first year of employment and continues to grow each year

About the company

Vail Health is a mountain healthcare system consisting of an updated 520,000-square-foot, 56-bed hospital located centrally in Vail.