Patient Access & HIM Representative Surgery Center

The role

You will register patients, handle admissions and insurance tasks, answer patient calls and messages, and keep medical records assembled, maintained and stored. The role supports patient access and health information management at a surgery center.

What you will do

• Register patients and collect consents, authorizations, financial paperwork and co-payments.
• Answer phone and in-person inquiries with customer service and follow up on open questions.
• Schedule procedure appointments and send patient reminders, results and recall letters.
• Perform documentation audits for medical necessity and payor requirements, including Medicare.
• Handle Medicare forms such as ABNs and the Medicare Secondary Payer Questionnaire.
• Assemble, maintain, scan and store medical records and check their completeness.
• Log and process requests for medical information after obtaining proper releases.
• Help with month-end closing and prepare or review month-end reports.
• Ensure compliance with HIPAA, EMTALA and Joint Commission requirements.

Required qualifications

• Customer service experience
• Clerical experience
• Must be HIPAA compliant

Benefits

• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Medical, dental and vision insurance
• Tuition assistance
• Student loan repayment
• Specialty certification reimbursement
• Annual supplemental educational funds
• Up to five weeks paid time off in the first year, growing each year
• 403(b) retirement plan with immediate matching
• Life insurance and short- and long-term disability

Before you apply

• HIPAA compliance is required for this job.

About the company

Vail Health is a mountain healthcare system with a 520,000-square-foot, 56-bed hospital located centrally in Vail. The posting describes it as the world's most advanced mountain healthcare system.