Patient Access Representative

The role

You will register patients, handle admissions and check insurance details. You will also answer phones, schedule appointments and keep patient records in order at Vail Health's hospital.

What you will do

• Register patients and explain and obtain consents and authorizations
• Collect financial paperwork and co-payments
• Answer phones and respond to patient and staff inquiries
• Verify insurance and eligibility and follow up on coverage questions
• Complete Medicare documents such as ABNs and the Medicare Secondary Payer Questionnaire
• Schedule procedure appointments and send reminders, results and recall letters
• Establish files, maintain information and scan medical records
• Handle incoming mail, email, faxes and calls and forward them to the right staff
• Order front desk supplies and monitor inventory
• Ensure compliance with HIPAA, EMTALA and Joint Commission requirements

Required qualifications

• Customer service and clerical experience
• Working knowledge of English, including reading, writing and speaking

Benefits

• Competitive wages
• Parental leave with 4 weeks paid
• Housing programs
• Childcare reimbursement
• Medical, dental and vision insurance
• Tuition assistance
• Student loan repayment
• Specialty certification reimbursement
• Annual supplemental educational funds
• Up to five weeks paid time off in the first year, growing each year
• 403(b) retirement plan with immediate matching
• Life insurance and short- and long-term disability

Before you apply

• Must have working knowledge of the English language

About the company

Vail Health runs a 56-bed hospital of 520,000 square feet in Vail. The posting describes it as a mountain healthcare system with an updated, state-of-the-art facility.