Associate Director, Business Process Management & Operational Excellence

The role

This role strengthens how Technical Operations translates strategy into executable work and builds scalable ways of working. The person will partner with leaders to shape strategic priorities, improve end-to-end business processes, and lead high-priority cross-functional initiatives.

What you will do

• Partner with leaders to translate Technical Operations strategy into executable initiatives
• Establish and apply project-shaping and execution-readiness practices
• Support demand intake and prioritization
• Connect strategy, priorities, and execution by identifying gaps and interdependencies
• Design, map, optimize, and sustain end-to-end business processes and workflows
• Establish process ownership, governance, operating rhythms, and performance measures
• Identify operational friction, duplication, bottlenecks, and handoff gaps
• Lead continuous-improvement efforts using problem-solving and process-improvement methods
• Capture lessons learned and build repeatable processes and playbooks
• Lead select high-priority cross-functional initiatives

Required qualifications

• Bachelor’s degree in Business, Operations, Engineering, Life Sciences, Organizational Development, or a related discipline
• 10+ years of progressive experience in business process management, operational excellence, strategy execution, transformation, business operations, program leadership, or related disciplines
• Demonstrated experience designing and improving end-to-end business processes
• Demonstrated ability to translate broad strategy into executable plans and lead complex cross-functional initiatives
• Strong understanding of operating models, governance, decision rights, continuous improvement, and organizational change and adoption
• Exceptional facilitation, communication, problem-solving, and executive presentation skills
• Ability to influence without direct authority
• Ability to operate effectively in a fast-paced, evolving environment and move between strategic thinking and hands-on execution

Nice to have

• Advanced degree
• Experience in biotechnology, pharmaceutical, biopharmaceutical manufacturing, Technical Operations, or another complex regulated environment

Benefits

• Comprehensive benefits
• Equity component

About the company

Vaxcyte is a clinical-stage vaccine innovation company engineering high-fidelity vaccines to protect humankind from bacterial diseases.