Senior Technical Account Manager

The role

The Technical Account Manager is responsible for the planning, architecture, coordination, and management of professional services engagements. The role focuses on architecting and project management of availability solutions including data protection and monitoring.

What you will do

• Contribute to the preparation of proposals and Statements of Work.
• Support delivery implementation and consulting services.
• Provide overall project guidance including plans, schedules, and status updates.
• Assist with assessment and design of solutions and post-installation issues.
• Assist with Veeam Software solution implementation effort estimation.
• Create white papers, solutions guides, best practices, and custom documentation.
• Deliver onsite knowledge transfer on Veeam Software solutions.
• Document configuration and completed activities.
• Analyse installed environments and guide optimal Veeam Software configurations.
• Facilitate communication between client and Veeam support.

Required qualifications

• Bachelor’s Degree in technology or a combination of education and experience.
• VMware VCP, Microsoft MCSE or equivalent experience.
• Prince 2, ITIL, PMP, or equivalent experience.
• Hands-on experience with Veeam’s Core products.
• Proven Consulting and Project Management experience.
• Excellent communication, interpersonal and relationship-building skills.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V.
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.).
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services).
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.).
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.).
• Experience with Data Management, Data Protection, Data Analytics.

Benefits

• 24 paid vacation days.
• 4 extra global VeeaMe Days for self-care.
• 24 paid volunteer hours annually through Veeam Cares.
• Private medical, dental, and optical insurance for employees and dependents.
• Life and disability insurance with enhanced coverage.
• Mandatory personal pension plan with employer contributions.
• Monthly home office allowance for remote work support.
• Monthly commuter allowance for business-related travel.
• Opportunities to learn and grow through on-demand libraries, mentoring, workshops and learning events.

Before you apply

• If an applicant is permanently located outside of the Türkiye, Veeam reserves the right to decline the application.

About the company

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle, Veeam protects over 550,000 customers worldwide.