Senior Project Manager (Professional Services)

The role

This person will lead the planning, governance, and delivery of Veeam product deployment projects and professional services engagements. They will manage project timelines, coordinate cross-functional resources, and oversee customer infrastructure and health check assessments.

What you will do

• Manage the end-to-end lifecycle of Veeam product deployment projects and professional services engagements.
• Own delivery of onboarding, implementation, consulting, and technical advisory.
• Manage multi-workstream engagements including timelines, milestones, and resource plans.
• Establish and enforce project governance including status reporting and RAID logs.
• Provide technical oversight across data protection, virtualization, and cloud environments.
• Serve as the primary point of contact for customers throughout the engagement lifecycle.
• Build stakeholder relationships across customers, partners, and internal teams.
• Plan and manage Customer Infrastructure and Veeam Product Health Check projects.
• Coordinate partner resources to ensure alignment with project scope and quality.
• Manage project budgets, resource allocation, and utilization.

Required qualifications

• 3+ years of experience managing technology deployment, infrastructure, or professional services engagements.
• Demonstrated experience managing project timelines, budgets, and governance frameworks for external customer-facing engagements.
• Experience coordinating third-party, partner, and cross-functional resources.
• Working technical knowledge of data protection, virtualization, and cloud environments.
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, or hybrid approaches).
• Excellent verbal and written communication skills.
• Strong organizational skills to manage multiple concurrent projects and competing priorities.
• Bachelor's degree in a relevant field, or equivalent practical experience.
• Business level of Japanese fluency

Nice to have

• PMP, PRINCE2, or equivalent project management certification.
• Working knowledge of Veeam products, or experience with backup, recovery, or data protection solutions.
• Experience managing infrastructure assessment or Health Check-style engagements.
• Experience working within a Professional Services or Customer Success organization at a technology vendor.
• Experience mentoring team members and contributing to delivery playbooks and methodologies.

Benefits

• Paid annual leave
• 4 extra global VeeaMe Days for self-care
• 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance ( FSA ) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events

About the company

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle, Veeam protects over 550,000 customers worldwide.