Technical Account Manager

The role

The Technical Account Manager is responsible for the planning, architecture, coordination, and management of professional services engagements. The role focuses on architecting and project management of availability solutions including data protection and monitoring.

What you will do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services
• Provide overall project guidance including plans, schedules, and status updates
• Assist with assessment and design of solutions and post-installation issues
• Assist with Veeam Software solution implementation effort estimation
• Create white papers, solutions guides, best practices, and custom documentation
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities
• Analyse installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support

Required qualifications

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics

Nice to have

• Knowledge of Kubernetes is a plus

Benefits

• 25 paid vacation days plus RTT days
• 4 extra global VeeaMe Days for self-care
• 24 paid volunteer hours annually through Veeam Cares
• Mandatory public health insurance with broad medical coverage
• Employer-paid private medical, dental, optical, and wellness plan through Axa, with options for dependents
• Life insurance with enhanced coverage above the Social Security ceiling
• State and supplementary pension contributions by Veeam
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events

Before you apply

• A remote job is only possible in case the employee is located in France
• If the applicant is permanently present outside France, Veeam reserves the right to decline consideration

About the company

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle, Veeam protects over 550,000 customers worldwide.