Professional Services Intern- Summer 2027

The role

You will support Technical Account Managers and Enterprise Architects in managing customer technical relationships. You will shadow customer engagements, prepare account documentation, and assist with tracking customer health metrics.

What you will do

• Shadow TAMs during customer check-ins and business reviews
• Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
• Help prepare account summaries, meeting notes, and status reports
• Assist in tracking customer health metrics, open issues, and follow-up action items
• Support the team in organizing documentation, knowledge base articles, and internal resources
• Participate in internal training sessions
• Help identify trends across accounts
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

Required qualifications

• Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
• Strong communication skills, both written and verbal
• A genuine interest in technology and customer relationships
• Comfortable learning new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• A collaborative, curious mindset

Benefits

• Paid Company Holidays
• Tech Stipend
• 8 Hours of Paid Volunteer Time
• Personal and Professional Development

About the company

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle, Veeam protects over 550,000 customers worldwide.