Training Specialist - CRM

The role

The Training Specialist trains users on software usage and VEGA's CRM App. This person works with the Global CRM team on development, troubleshooting, and maintenance of the CRM software.

What you will do

• Trains users on software usage and best practices.
• Trains users on VEGA's CRM App and best practices.
• Travels to branch offices in order to train and support users.
• Test software for quality control and new functions.
• Works with Global CRM team on training, development, and troubleshooting of VEGA's CRM.
• Maintains CRM software and user services such as configurations and software applications.
• Collects data sets for internal users and formats reports based on that data.
• Installs and tests software upgrades.
• Enters commands and observes system functions to verify correct system operation.
• Responds to the needs and questions of CRM users concerning systems operation, access to resources on the network and the operation of various software programs.

Required qualifications

• Associates Degree or equivalent from a two-year College
• Six months of related experience

About the company

VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. The company has been awarded a Cincinnati Enquirer's Top Workplace Award for 10 years running.