Strategic Account Manager

The role

The Strategic Account Manager will manage a portfolio of key customer accounts. You will build strategic partnerships, identify growth opportunities, and connect customer needs with sales, sourcing, and operations solutions.

What you will do

• Develop knowledge of key customers including business structure, culture, and priorities.
• Build and maintain trusted relationships with key customer contacts and decision-makers.
• Act as a primary point of contact for customers.
• Manage and grow a portfolio of strategic customer accounts.
• Identify new opportunities within existing accounts to expand business.
• Achieve monthly and quarterly sales and gross profit objectives.
• Partner with internal teams to align customer requirements with global sales and purchasing strategies.
• Maintain accurate customer, quotation, contract, and sales information within ERP and CRM systems.
• Document customer interactions and maintain disciplined records.
• Create and present periodic reports on customer activity, sales performance, and gross profit.

Required qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 2+ years of sales experience within the electronic components industry.
• Proven experience in strategic account management, sales, sourcing, and/or customer relationship management.
• Strong knowledge of electronic components and the distribution industry.
• Demonstrated ability to develop and maintain strong customer relationships.
• Commercial mindset with a track record of achieving sales and profitability goals.
• Strong communication, negotiation, problem-solving, and organizational skills.
• Ability to work effectively in a fast-paced, highly collaborative environment.
• Strong ownership mentality and the ability to move quickly from identifying a customer need to delivering a solution.

Benefits

• Competitive Base Salary
• Annual Bonus
• Long-Term Incentive
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401(k) Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance

About the company

Velocity Electronics is a Jabil Company. They believe strong customer relationships are the foundation of sustainable growth.