Associate Director of Commercial Operations

The role

The Associate Director of Commercial Operations manages day-to-day US field operations and administration. This role supports commercial operations and key personnel through data management, sales operations, and territory strategy.

What you will do

• Collaborate with IT to manage cloud technology and reporting platforms
• Own and optimize CRM systems tailored to Vera workflows
• Ensure accurate tracking of HCP engagement and field promotional effort
• Analyze field activity and territory performance
• Support specialty field teams with inquiry resolution, analytics and training
• Partner with Training and HR to support onboarding and continuous enablement
• Design and manage territory alignments based on customer value and patient density
• Maintain targeting lists for diagnostic expansion and new account discovery
• Support incentive compensation plans and administer payouts
• Collaborate with cross-functional teams including Patient Services, Market Access, Medical Affairs, and Marketing

Required qualifications

• Bachelor’s degree in Business, Life Sciences, or related field
• 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments
• Hands-on experience with CRM platforms
• Strong analytical and reporting skills
• Advanced Excel and BI tools experience
• Experience supporting specialty or small field sales teams

Nice to have

• Salesforce preferred

Benefits

• medical, dental, and vision insurance
• 401k match
• flexible time off
• paid holidays

About the company

Vera Therapeutics is a commercial-stage biotechnology company focused on the pursuit of truth in science to transform medicine in autoimmune disease, starting with the kidney. The company was founded in 2016 and is based in Brisbane, California.