Commercial Account Executive, Install Base

The role

You will own and grow a portfolio of existing Vercel customers. You will lead the full commercial relationship including account strategy, pipeline generation, expansion, renewal, and retention.

What you will do

• Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
• Build account plans to identify customer priorities, stakeholders, workloads, risks, and expansion opportunities.
• Generate pipeline through proactive prospecting, multi-threading, product usage signals, and account research.
• Build trusted relationships with developers, engineering leaders, executives, and procurement partners.
• Run end-to-end renewal and expansion cycles.
• Identify customer risk early and develop plans to protect recurring revenue.
• Connect Vercel’s platform to measurable outcomes.
• Partner with Solutions Architects to understand customer architecture and guide technical evaluations.
• Mobilize Developer Success, Product, Marketing, and executive resources.
• Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems.

Required qualifications

• History of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing.
• Experience owning and growing existing customer relationships, including renewals and expansion.
• Proactively creates pipeline rather than relying primarily on inbound demand.
• Can develop a point of view on an account and turn hypotheses into customer conversations.
• Builds credibility with technical, executive, and commercial stakeholders.
• Learns complex products quickly and is curious about how modern web and AI applications are built and scaled.
• Can translate technical capabilities into clear business value.
• Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles.
• Demonstrates strong account planning, forecasting, and opportunity management discipline.
• Uses data, customer signals, and judgment to prioritize time effectively.
• Is coachable, collaborative, proactive, and team-first.
• Is resilient and energized by complex commercial problems.

Nice to have

• Experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company.
• Sold to developers, engineering leaders, product teams, or other technical buyers.
• Led expansions across multiple workloads, teams, or business units.
• Worked with customers navigating cloud modernization, AI adoption, or application development.
• Experience in a high-growth environment where go-to-market motions were still evolving.
• Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo.
• Use AI, automation, or self-built workflows to improve effectiveness.
• Aspire to coach others, own increasingly complex accounts, or grow into leadership.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Mentorship and events to help build network and skills.
• Flexible Time Off.
• Gear to do the role.
• WFH budget to outfit space.

About the company

Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade they've helped builders move from idea to production with speed, security, and exceptional developer experience.