Customer Contracts Manager, Government Solutions

The role

You will lead customer contracting across the Government Solutions business. You will draft and negotiate revenue-generating agreements for technology and services provided to government customers.

What you will do

• Lead the contractual workstream for government RFPs, tenders and sole-source opportunities.
• Draft, redline and negotiate customer MSAs, SOWs, NDAs, variations, change orders and related agreements.
• Develop commercial positions that balance customer requirements, delivery commitments and organisational risk.
• Identify and manage risks involving liability, indemnity, intellectual property, privacy, data security, warranties and termination.
• Translate contract terms into clear obligations for operational and commercial teams.
• Manage active contracts, obligations, variations and renewals through a CLM platform.
• Develop practical templates, playbooks and standard contracting positions.
• Improve contract governance through automation, standardisation and process improvement.
• Support third-party agreements required for customer delivery when necessary.

Required qualifications

• At least 5+ years’ customer commercial contracts experience.
• Direct experience of drafting and negotiating agreements under which your organisation supplies technology or services.
• Demonstrated experience contracting with government or public-sector customers.
• Experience supporting tenders from opportunity stage through negotiation and execution.
• Working knowledge of liability, indemnity, intellectual property, privacy, warranties and related commercial risks.
• Experience managing contracts across different jurisdictions.
• Experience using a dedicated CLM platform to manage contracts, obligations and renewals.
• Commercial understanding of pricing, invoicing and financial risk.
• The ability to provide clear, practical advice while managing multiple deadlines.

Nice to have

• A degree in business, law, commerce or a related discipline is valued.
• Experience supporting government or Defence customers would be advantageous.

About the company

Verra Mobility is a global smart mobility technology business. They partner with government agencies and road authorities to deliver road safety cameras and enforcement programs.