Sales Account Manager

The role

You will own the commercial relationship for a portfolio of existing strategic accounts. You will drive upsells and cross-sells of the Versaterm product ecosystem to deepen customer relationships.

What you will do

• Own the commercial relationship for a portfolio of existing strategic accounts.
• Develop account plans to identify expansion opportunities.
• Drive upsells and cross-sell of additional products, modules, agencies, and subscription tiers.
• Lead renewal and expansion conversations.
• Build and maintain executive relationships with decision-makers.
• Navigate public-sector procurement for add-on purchases.
• Partner with implementation, customer success, support, product, marketing, and contracts.
• Work with the SAE team for clean handoffs from new customers.
• Forecast accurately and maintain pipeline and CRM hygiene.
• Represent Versaterm at customer sites, user groups, and industry conferences.

Required qualifications

• 12+ years of enterprise software sales or account management experience.
• Proven track record of growing revenue within existing accounts and meeting or exceeding quota.
• Ability to speak credibly about a multi-product portfolio.
• Working knowledge of public sector buying processes.
• Strong executive presence, negotiation skills, and written and verbal communication.
• Comfortable with 50% travel.

Nice to have

• Experience in public safety, government, or another complex, long-cycle market.
• Existing relationships with law enforcement, dispatch, or public safety leaders.
• Experience with CAD, RMS, or related public safety technology.

Benefits

• Comprehensive benefits offering
• Variable compensation such as incentive plans or discretionary performance bonuses

Before you apply

• Requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy.
• Candidates must successfully pass a comprehensive, fingerprint-based background check.
• Obtaining and maintaining all required security clearances is a condition of employment.

About the company

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem. The company provides tools and insights to public safety agencies for dispatch, law enforcement, forensics, and courts.