Veterinary Clinical Staff Manager (Full-Time) - Ralph Ave/Brooklyn, NYC (Relocation Assistance Available)

The role

The Clinical Staff Manager ensures the hospital has an effective support staff team to provide patient care. This role involves recruiting, training, and overseeing support staff while collaborating with leadership to implement hospital initiatives.

What you will do

• Interview, hire, and train new Credentialed Veterinary Technicians and Veterinary Assistants
• Lead onboarding for new support staff team members
• Oversee support staff team and engage as a leader across all shifts
• Educate support staff through formal education tracks and informal coaching
• Address interpersonal conflicts on shift
• Liaise with leadership to bridge gaps and unify team members
• Lead Shift Leads to identify process improvements
• Manage support staff scheduling and leave requests
• Organize student interns and externships
• Ensure support staff maintain licenses

Required qualifications

• 5+ years of experience in clinical veterinary technician role
• 2+ years of experience in a leadership role
• Must be enrolled in a Credentialing Support Program (CSP)
• Must be able to become a Credentialed Veterinary Technician for the state within one year of employment
• Flexibility to work 5 days per week, to include weekends and holidays
• Willing to work in a noisy environment with strong or unpleasant odors
• Flexibility to attend regional, national or local leadership and support staff meetings

Benefits

• 401K match
• Medical, dental, and vision coverage
• QPR training
• Free therapy or counseling
• Equity eligibility after one year
• Unlimited ER CE + travel stipend
• $2,500/year travel stipend for full-time credentialed staff
• $1,000/year travel stipend for full-time uncredentialed staff
• Clinical student loan repayment
• Paid parental leave up to 12 weeks at 100% of regular salary
• Inclusive fertility and family-building care
• Flexible work schedules

Before you apply

• Must be able to pass the VTNE within one year of employment to remain in the position

About the company

VEG was born in 2014 with a mission to help people and their pets through emergency medicine. They operate hospitals nationwide that are open 24/7, 365 days a year.