Veterinary Clinical Staff Manager - Columbia, MD

The role

The Clinical Staff Manager ensures the hospital has an effective support staff team to provide patient care. This role involves recruiting, training, and overseeing support staff while collaborating with local and regional leadership.

What you will do

• Interview, hire, and train Credentialed Veterinary Technicians and Veterinary Assistants
• Lead the onboarding experience for new support staff
• Oversee the support staff team and engage as a leader across all shifts
• Educate the veterinary support staff through formal education and coaching
• Address interpersonal conflicts on shift
• Liaise with leadership to bridge gaps and unify team members
• Lead Shift Leads to identify process improvements
• Manage support staff scheduling and leave requests
• Organize student interns and externships
• Ensure support staff payroll budgets stay within goals

Required qualifications

• 5+ years of experience in clinical veterinary technician role
• 2+ years of experience in a leadership role
• Must be enrolled in a Credentialing Support Program (CSP)
• Must be able to become a Credentialed Veterinary Technician for the state within one year of employment
• Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Flexibility to attend regional, national or local leadership and support staff meetings as required
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

Benefits

• Competitive compensation
• 401K match
• Medical, dental, and vision coverage
• QPR training
• Access to free therapy or counseling
• Potential equity after one year of full time, active employment
• Unlimited ER CE + travel stipend
• $2,500/year travel stipend for full-time credentialed VEGgies
• $1,000/year travel stipend for full-time uncredentialed VEGgies
• Clinical student loan repayment
• Paid parental leave up to 12 weeks at 100% of regular salary
• Inclusive fertility and family-building care

Before you apply

• Must be able to become a Credentialed Veterinary Technician within one year of employment or will not be able to remain in the position

About the company

VEG was born in 2014 with a mission to help people and their pets when they need it most. They operate hospitals nationwide that are open 24/7, 365 days a year.