Veterinary Clinical Staff Manager - Paramus, NJ

The role

The Clinical Staff Manager ensures the hospital has an effective support staff team to provide patient care. You will recruit, hire, and train veterinary technicians and assistants while managing people processes and hospital workflows.

What you will do

• Interview, hire, and train new Credentialed Veterinary Technicians and Veterinary Assistants
• Lead onboarding for new support staff team members
• Oversee support staff team and engage as a leader across all shifts
• Educate veterinary support staff through formal education and coaching
• Address interpersonal conflicts on shift
• Manage recruitment, onboarding, and training documentation
• Complete bi-weekly payroll and HR operations
• Manage performance, documentation, and succession planning
• Partner with leadership on workflow and customer experience
• Develop and maintain support staff schedules and leave requests

Required qualifications

• 5+ years of experience in clinical veterinary technician role
• 2+ years of experience in a leadership role
• Must be enrolled in a Credentialing Support Program (CSP)
• Must be able to become a Credentialed Veterinary Technician for the state within one year of employment
• Flexibility to work 5 days per week, to include weekends and holidays
• Willing to work in a noisy environment with strong or unpleasant odors
• Flexibility to attend regional, national or local leadership and support staff meetings

Benefits

• 401K match
• Medical, dental, and vision coverage
• QPR training
• Free therapy or counseling
• Unlimited ER CE + travel stipend
• $2,500/year travel stipend for full-time credentialed VEGgies
• $1,000/year travel stipend for full-time uncredentialed VEGgies
• Clinical student loan repayment
• Up to 12 weeks of paid parental leave at 100% of regular salary
• Fertility and family-building care
• Flexible work schedules
• Referral reward program

Before you apply

• Must be able to pass the VTNE within one year of employment to remain in the position

About the company

VEG is a veterinary emergency company with hospitals nationwide open 24/7, 365 days a year. They aim to create a better emergency experience for people, pets, and employees.