Emergency Credentialed Veterinary Technician (Shift Lead) - Austin, TX (Cedar Park)

The role

Veterinary nursing Shift Leads manage the rhythm and flow of each shift to ensure patients receive care and the team is supported. You will oversee daily workflow, coordinate breaks, lead team huddles, and provide on-the-floor coaching.

What you will do

• Keep a clear pulse on patient status, team bandwidth, and shift-wide needs
• Manage daily workflow and help the team pivot when the unexpected hits
• Ensure shift roles are assigned and adapted as needed
• Jump in on the floor when help is needed
• Coordinate breaks, assist with conflict resolution, and model calm under pressure
• Lead shift transitions, team huddles, and start/end-of-day wrap-ups
• Communicate clearly, direct questions appropriately, and elevate key issues
• Help the team turn downtime into learning time
• Flag incidents or notable events
• Work with hospital leadership on coverage, call-outs, and ongoing coaching

Required qualifications

• 1+ years of experience in a veterinary technician or assistant role
• Strong grasp of clinical workflow and team dynamics
• Confidence in navigating floor operations while guiding others with empathy
• Excellent communication and conflict resolution skills
• Flexibility and a willingness to step in wherever needed
• Leadership instincts, an ownership mindset, and a desire to grow professionally
• Basic computer skills, comprehension of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor
• Ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors

Nice to have

• Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program
• experience in emergency or specialty medicine

Benefits

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage
• QPR training
• access to free therapy or counseling
• equity after one year of full time, active employment with VEG
• unlimited ER CE + travel stipend
• Clinical student loan repayment
• Paid parental leave: up to 12 weeks at 100% of regular salary
• inclusive fertility and family-building care
• Flexible work schedules
• Generous employee referral program
• comfy scrubs, cool VEG swag, and food in the fridge

About the company

VEG is a veterinary emergency company with hospitals nationwide open 24/7, 365 days a year. It is a 2025 and 2026 certified Great Place to Work®.