Boarding and Kennel Manager

The role

The Boarding and Kennel Manager oversees daily kennel and boarding operations. This role involves managing staff, maintaining facility standards, and coordinating animal care with the veterinary team.

What you will do

• Oversee all daily kennel and boarding operations, including check-ins, check-outs, and scheduling.
• Maintain a clean, safe, and organized boarding environment in compliance with state and local regulations.
• Monitor kennel capacity and coordinate reservations to optimize occupancy.
• Ensure proper housing, feeding, exercise, and enrichment for all boarded animals according to individual care plans.
• Manage supply inventory and submit purchase requests as needed.
• Implement and enforce infection control and sanitation protocols.
• Hire, train, mentor, and evaluate kennel staff.
• Create and manage staff schedules to ensure adequate coverage.
• Conduct regular team meetings and provide ongoing coaching and performance feedback.
• Address and resolve employee concerns in coordination with HR and Practice Management.

Required qualifications

• Minimum 2 years of experience in a kennel, boarding, or veterinary environment.
• Prior supervisory or management experience.
• Strong knowledge of animal behavior, husbandry, and basic health indicators.
• Excellent organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to lift up to 50 lbs and perform physical tasks in an active environment.
• Comfort working with dogs and cats of all sizes and temperaments.

Nice to have

• Experience with practice management software (e.g., Avimark, Cornerstone, EzyVet).
• Experience managing boarding facilities with 20+ runs.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan for full-time employees
• Professional development opportunities

About the company

Calusa Veterinary Center is a full-service animal hospital providing quality veterinary care to the Boca Raton community since 1985.