Veterinary Receptionist

The role

This person will be the first point of contact for veterinary clients. They will greet clients, handle payments, answer calls, and assist in maintaining cleanliness.

What you will do

• Greet clients and their pets
• Complete the appointment sign-in process
• Confirm appointment details and escort clients to exam rooms
• Ensure accurate service and product sales accounting
• Handle payments and process credit/debit cards
• Schedule future appointments
• Answer client calls for appointments, inquiries, medication refills, and other requests
• Make outbound calls for appointment reminders and follow-ups
• Understand vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
• Assist in maintaining cleanliness and organization

Required qualifications

• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Nice to have

• Previous experience as a veterinary receptionist is preferred

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan
• Professional development opportunities
• Employee pet discount

About the company

Pine Plains Veterinary Hospital is a full-service veterinary practice in Pine Plains, NY, that has been operating since 1932. It is accredited by the American Animal Hospital Association and serves companion animals and farm pets.