Veterinary Receptionist

The role

The receptionist will be the first point of contact for veterinary clients. Duties include greeting clients, handling payments, answering calls, and assisting with clinic organization.

What you will do

• Greet clients and their pets
• Complete the appointment sign-in process
• Confirm appointment details
• Escort clients to exam rooms
• Ensure accurate service and product sales accounting
• Handle payments and process credit/debit cards
• Schedule future appointments
• Answer client calls for appointments, inquiries, medication refills, and other requests
• Make outbound calls for appointment reminders and follow-ups
• Assist in maintaining cleanliness and organization

Required qualifications

• Previous experience as a veterinary receptionist or medical office assistant
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off for full-time employees
• 401(k) plan for full-time employees
• Professional development opportunities

About the company

Willowrun Veterinary Hospital is located in Smithfield, North Carolina. It is Johnston County's oldest veterinary hospital and was named the Best Veterinary Hospital in the 2023 Best of Johnston County awards.