Veterinary Receptionist

The role

This person will be the first point of contact for veterinary clients. They will greet clients and pets, handle payments, and answer phone calls.

What you will do

• Greet clients and their pets
• Complete the appointment sign-in process
• Confirm appointment details
• Escort clients to exam rooms
• Ensure accurate service and product sales accounting
• Handle payments and process credit/debit cards
• Schedule future appointments
• Answer client calls for appointments, inquiries, medication refills, and other requests
• Make outbound calls for appointment reminders and follow-ups
• Assist in maintaining cleanliness and organization

Required qualifications

• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Nice to have

• Previous experience as a veterinary receptionist

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan
• Professional development opportunities
• Employee pet discount

About the company

Festival Veterinary Clinic has been serving pets and their families in Harford County, Maryland, since 1994. It is a full-service animal clinic that treats routine wellness, diagnostics, surgery, and exotic pets.