Veterinary Receptionist

The role

The Front-Desk Receptionist serves as the first point of contact for veterinary clients. This person will greet clients, handle payments, answer calls, and assist with clinic organization.

What you will do

• Greet clients and their pets
• Complete the appointment sign-in process
• Confirm appointment details
• Escort clients to exam rooms
• Ensure accurate service and product sales accounting
• Handle payments and process credit/debit cards
• Schedule future appointments
• Answer client calls for appointments, inquiries, medication refills, and other requests
• Make outbound calls for appointment reminders and follow-ups
• Assist in maintaining cleanliness and organization

Required qualifications

• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Nice to have

• Previous experience as a veterinary receptionist or medical office assistant

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount

About the company

Pound Ridge Veterinary Center has served the local community since 1974. It is an AAHA-accredited hospital and a NYSVMS-VFAP accredited facility.