Veterinarypracticepartners
Veterinary Receptionist
Port St. Lucie, FL. Posted 7 days ago
The role
The Receptionist greets clients and pets, manages appointments, and handles communications. This role supports hospital flow and maintains client records using ezyVet.
What you will do
- Greet every client and pet with warmth, professionalism, and compassion
- Manage the check-in and check-out process
- Answer phones and emails promptly
- Schedule and confirm appointments
- Communicate with clients about wait times, next steps, and treatment updates
- Process payments, deposits, and financial transactions
- Assist with client education
- Handle client concerns or questions
- Maintain accurate client and patient records in ezyVet
- Prepare patient files, consent forms, and documentation
Required qualifications
- Exceptional communication and interpersonal skills
- Strong multitasking, organizational, and problem-solving abilities
- Comfortable with technology, including phones, credit card terminals, and veterinary practice management systems
- Reliable, punctual, and professional in appearance and demeanor
- Dedicated to the Live with Grace mission and Fear Free philosophy
- Available to work on weekends
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods during shifts
- Must be able to lift up to 30 lbs. and assist with occasional pet handling at the front desk
- Capable of maintaining focus in a dynamic environment with frequent interruptions
Nice to have
- 1+ year of experience in a veterinary, healthcare, or customer service role
- ezyVet experience
- Additional coursework or certification in office administration, hospitality, or veterinary assisting
Benefits
- Competitive pay
- CE and training opportunities
- Fear Free certification sponsorship
- Uniform reimbursement
- Respectful, drama-free environment
About the company
Live with Grace Animal Hospital delivers compassionate, high-quality veterinary care that supports pets and their people through every stage of life. The team values clear communication, continued learning, and preventative care.