Senior Product Manager, Rider and Driver Mobile Experience

The role

You will lead a complex, scaled portfolio of products and features for Rider and Driver platforms. You will define product strategy, develop scalable functionality, and convert research into product specifications.

What you will do

• Define and execute the overarching product strategy for the next-generation Rider and Driver platforms.
• Develop scalable functionality for complex service deployments.
• Convert user research and operational insights into clear product specifications.
• Analyze qualitative feedback and quantitative metrics to align stakeholders.
• Establish a data-informed prioritization framework.
• Serve as the central liaison across cross-functional teams including Engineering, QA, Operations, and Business.

Required qualifications

• Minimum 5+ years of experience in successful startups or large companies operating on a global scale.
• Owned a broad set of products, led a product domain/line across a company, and built category-leading products.
• Ability to digest market research and customer feedback with a crisp understanding of technical requirements and constraints.
• Strong understanding of how AI and emerging technologies can transform product experiences.
• Track record of identifying and shipping AI-powered solutions.
• Demonstrated success in handling an end-to-end product lifecycle.
• Excellent analytical abilities and a strong business acumen.
• Ability to multitask in a dynamic, fast-paced work environment.
• Pro-active and independent achiever, self-learner.
• Team player with great communication/listening skills and a can-do attitude.

Nice to have

• Working experience in public transit, mapping, SaaS and accessibility

Benefits

• Comprehensive health coverage
• Low-cost dental and vision plans
• 401(k) with company match and vesting
• Fully paid parental leave for new parents, with extended leave options
• Mental health benefits
• Pet insurance
• Other wellness perks
• 20 days of paid time off (PTO) annually

About the company

Via is using technology to transform transportation around the world. They aim to change daily commutes and reduce the collective environmental footprint.